Rabate99 Terms and Conditions — Complete User Guide

Introduction

Welcome to Rabate99. These Terms and Conditions ("Terms") are a legally binding agreement between you ("User" or "Player") and Rabate99 ("we", "Platform", or "Company") governing the use of our website, mobile app, and all services we offer.

By registering an account, making a deposit, or using any part of the rabate99 platform, you agree to be bound by all provisions in these Terms. If you do not agree with any part of these Terms, you are advised not to use our platform.

We have tried to write these Terms in simple language. There are no clauses intentionally hidden or using confusing legal language — we want you to fully understand what you are agreeing to before you start playing at rabate99.

1Acceptance of Terms

By accessing or using the rabate99 platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, together with the Privacy Policy and any related supplementary guidelines.

Acceptance of these Terms occurs automatically when you do any of the following:

• Registering a new account at Rabate99
• Log in to your existing account
• Making deposits or withdrawals
• Using any game or service on the platform
• Installing and using the Rabate99 mobile app

2Account Eligibility

Use of the Rabate99 platform is subject to the following eligibility requirements, which every player must meet:

Age Requirements

You must be at least 18 years old to register and use the rabate99 platform. We take the protection of children and minors seriously. Any account found to have been registered by an underage individual will be terminated immediately and all balances will be disposed of in accordance with the applicable policy.

Regional Eligibility

The Rabate99 platform operates to serve players from permitted regions. It is your responsibility to ensure that the use of online gambling services is legal in your area of residence. Rabate99 is not liable for any breach of local laws by players.

Eligibility Restrictions

• Rabate99 employees and their immediate family members are not permitted to play
• Individuals who have applied for self-exclusion may not register a new account
• Each individual is only permitted to hold one active account
• Using a VPN to bypass regional restrictions is prohibited

3Registration & Account Management

When registering an account at rabate99, you agree to provide accurate, complete, and up-to-date information. rabate99 reserves the right to request identity verification (KYC) at any time to ensure the security of your account.

Password Security

You are fully responsible for the security of your account login information. We recommend that you:

• Using a strong password combining uppercase and lowercase letters, numbers, and symbols
• Do not share your password with anyone, including rabate99 staff — we will never ask for your password
• Changing your password regularly or if you suspect your account has been accessed by someone else
• Enabling two-factor authentication (2FA) for an extra layer of security

Identity Verification (KYC)

For security and compliance purposes, rabate99 carries out an identity verification process. You may be asked to submit documents such as a national ID, passport, or bank statement. This process is industry standard and helps protect your account from misuse.

4Deposits & Withdrawals

All financial transactions at Rabate99 are subject to the established deposit and withdrawal policy. The minimum and maximum limits for each payment method are as shown on the Deposit and Withdrawal.

Payment Methods

Rabate99 supports a wide range of payment methods popular in Malaysia, including bank transfers (FPX), e-wallets, and other digital methods. All deposits are processed instantly, while withdrawals are typically completed within 5–30 minutes depending on the chosen method.

Withdrawal Policy

• Withdrawals can only be made to the same payment method used for the original deposit
• Identity verification (KYC) must be completed before your first withdrawal is processed
• Rabate99 reserves the right to suspend withdrawals for security investigation purposes
• Any attempted fraud or money laundering will be reported to the relevant authorities

5Bonuses & Promotions

Rabate99 offers a variety of bonuses and promotions to new and existing players. Each bonus offer is subject to specific wagering requirements as stated in the terms of each promotion.

General Bonus Terms

• Bonuses cannot be converted directly to cash without meeting wagering requirements
• Each player is eligible to claim the welcome bonus once only
• Bonuses cannot be transferred between accounts
• Rabate99 reserves the right to forfeit bonuses if abuse is detected
• All bonuses are subject to a maximum withdrawal limit unless otherwise stated

Wagering Requirements

Wagering requirement refers to the number of times the bonus amount must be wagered before withdrawal is permitted. For example, an RM100 bonus with a 20x wagering requirement means you need to place bets totaling RM2,000 before you can withdraw money from that bonus.

6Game Rules

All games on the Rabate99 platform use a certified Random Number Generator (RNG) to ensure the fairness of every outcome. Game results are final and cannot be disputed unless there is a clear technical error.

Game Fairness

• All games use an RNG that has been audited by a recognised independent body
• The RTP (Return to Player) value for each game is as set by the game developer
• No one — including system administrators — may alter game results
• Any technical errors affecting game outcomes will be resolved by our technical team

Prohibited Activities in Games

• Using bots or automated software to play
• Exploiting bugs or weaknesses in the game system
• Colluding with other players to manipulate outcomes (collusion)
• Placing opposing bets (arbitrage) to meet bonus requirements

7User Conduct

Rabate99 is a community platform and we expect all users to conduct themselves respectfully and responsibly. Any behaviour that negatively affects other users' experience or violates the law will not be tolerated.

• Using foul, threatening, or abusive language in Live Chat or any rabate99 communication channel is prohibited
• Spreading false or misleading information about rabate99 is prohibited
• Creating multiple accounts to claim bonuses more than once is prohibited
• Using another person's payment information without permission is prohibited
• We encourage you to report any suspicious activity to our support team

8Data Privacy & Security

Rabate99 takes your privacy seriously. The collection, storage, and use of your personal data is governed by our Privacy Policy, which can be read on the Privacy Policy.

All personal data is protected with 256-bit SSL encryption and stored on secure servers. We do not sell or rent your personal data to third parties for marketing purposes without your consent.

9Limitation of Liability

To the extent permitted by applicable law, rabate99 is not liable for any indirect, incidental, or consequential losses arising from your use of our platform.

This includes, but is not limited to:

• Financial losses due to game outcomes
• Service disruptions due to system maintenance or circumstances beyond our control
• Losses due to unauthorized account use resulting from the user's own negligence
• Technical issues with the user's device or internet connection

However, rabate99 remains fully responsible for any technical errors in our system that affect players' financial transactions. Every such case will be investigated and resolved fairly.

10Account Termination

Either you or Rabate99 may terminate your account in accordance with the established procedures.

Closure by Player

You may close your account at any time by contacting our support team. Any remaining balance in the account will be returned to you after the verification process, subject to fulfillment of the relevant wagering requirements.

Closure by Rabate99

Rabate99 reserves the right to suspend or terminate an account if there is:

• Violation of any section of these Terms
• Suspected fraudulent activity or money laundering
• Multiple account registrations by the same individual
• Breach of eligibility requirements (e.g., underage users)
• Requests from the relevant authorities

11Terms Amendment

Rabate99 reserves the right to modify, update, or improve these Terms and Conditions at any time. Players will be notified of significant changes via their registered email or in-platform notification at least 7 days before the changes take effect.

Continued use of the Rabate99 platform after any amended Terms take effect indicates that you accept and agree to those amendments. If you do not agree with any amendment, you have the right to close your account before it takes effect.

The "Updated" date at the top of this page will always reflect the latest version of the Terms. We encourage you to review this page periodically.

12Contact Us

If you have any questions, confusion, or complaints regarding these Terms and Conditions, our team is ready to assist you. We are committed to answering every question thoroughly and within a reasonable time.

You can contact the rabate99 support team via:

• Live Chat — Available 24/7 directly from the website or app
• Email — [email protected] (response within 2–4 hours)
• Telegram — Via official rabate99 channels

For formal complaints, we have a clear complaints resolution procedure and are committed to resolving every issue within 5 business days. If you are not satisfied with the resolution provided, you may refer the matter to the relevant regulatory body.